Air & Ocean Revenue Loss Impacts the People more than the Business
The industry-wide loss of more than $250M in air freight and estimated well over $1B in ocean has been driving leadership conversations across airlines, ocean carriers and forwarders alike. While the revenue discussions have captured the…
IT Can’t Stop Air and Ocean Revenue Leaks & Customer Disruptions
Through my social media conversations, I’m hearing that Sales VP’s and CFO’s alike are now intently focused on improving the customer experience to reduce churn. Because we’re in a highly competitive market where the focus has been on…
CASS Airlines: 5 Common Causes of Revenue Loss
In ARG’s white paper “Hidden CASS Profits: Air Cargo's Struggle with Invoice Accuracy”, the issue of invoice accuracy is reviewed as well as its impact on carrier profits.
Myth of Market Pricing Contributes to $250M Air and $1B Ocean Loss
Whether you got into the international freight business yesterday or have been around to watch the dawn of containerization, you’re probably familiar with the fact that Air and Ocean freight rates are driven by “market pricing” for…
Hidden CASS Profits: Data Shows That There’s $65M+ In Revenue Leakage That Can Be Used to…
It’s no secret that the air cargo industry is fraught with invoicing issues. A byproduct of this is the hundreds of auditing firms burdening carriers with overcharge claims. But, invoicing errors are not a one-sided issue. The data we’ve…
Airlines: 5 Signs You’re Under-billing Cargo Revenue
Your CASS adjustment rate is above 1%. Yes, CASS adjustments usually are the result of an overcharge to the customer.